Submit your review | |
I've worked with a number of local realtors but always felt the service was lacking until we used Karen Volk Realty. Emily was well informed, tenacious and easy to work with throughout the whole process. She's now our go-to for any realty needs.
Emily has been an excellent realtor for my family. She is consistently communicative, professional and has sold three of our properties! Would for sure recommend her and Karen Volk Realty for realty needs.
Emily is extremely professional, handles all the headaches and fine details when selling AND buying a home. She is very good at finding you what you want! Highly recommend over and over.
Volk Realty is, unfortunately, the hidden gem of Roseburg. I say unfortunately because they should be your go-to realtor. Family owned and operated, everyone at Volk Realty is exactly what you want when buying a home. Skip the chains, go to a locally owned business, get the old-school, professional service you expect.
A big thank you to Emily Volk at Karen Volk Realty for helping us both purchase a new home and sell our existing home. She gave competent and professional advice every step of the way. Both transactions were completed with no problems. She knows her business! She kept us calm while waiting for our home to sell in a bit of a downturn--she was very reassuring to this "nervous nellie", and I really appreciated it!!
Our family had the pleasure of working with Emily to find the right house to become our home. We were returning to Oregon after a short time in another state. Emily was extremely helpful. Her local expertise is second to none when having to see houses listed on websites and inquire about the neighborhoods, housing conditions, local concerns, etc. She never steered us in the wrong direction. When I was not able to view houses physically she would go out of her way to ensure that we were seeing the property virtually and providing her expert advise in regards to the particular home. We would highly recommend her to anyone looking for a property in the Roseburg area! - Andersen Family
Our realtor Emily has been absolutely incredible from the beginning of our search for a home and property through the sale and closing, as
well as hanging in there with us when unforeseen issues came up. Even though the closing was at the end of August Emily went over and above anything she needed to do and made sure that all issues were taken care of and resolved. We were in a time crunch with a multi family situation and lots of animals. Emily found the perfect property with the land and homes we needed. Her concern that we were happy with the sale, that everything we were promised was as it should be and her caring, personal integrity and honesty has been so refreshing and uplifting. It has been an amazing experience and I would recommend Emily and the Karen Volk agency to anyone buying or selling a home.
We and Emily were “in the trenches” together through an extremely difficult real estate and escrow situation. She was beside us every step of the way, with smiling good humor. We were searching for a new home because ours was destroyed in the Archie Creek Fire, so we were experiencing a lot of stress. Emily is so friendly and amiable and easy to get along with that we immediately felt at ease and trusted her considerable experience. The market was tight, with very few properties available. Emily was very responsive, which was so important in such a tight market. Whenever something came on the market, she immediately moved mountains to allow us to look at it ASAP. We had hard decisions and compromises to make, and Emily never pushed her own opinion, but when we’d ask, she would honestly tell us how she saw it. When we finally found a property after months of looking, a complicated escrow took almost 3 months and tested everyone from realtors to surveyor to lawyers. Throughout all of this, Emily was calm and professional, honest and forthright. She is extremely knowledgeable about Douglas County, the local real estate, and about the real estate process in general. But this sale threw unusual situations at everyone, and when Emily wasn’t familiar with something she was willing to say so, and then to step up and learn and keep the process moving. With Emily, we felt that we had a friend who was experienced and knowledgeable to guide us through the minefields. Emily more than earned her commission on this one! We would use her again and we definitely recommend her.
Emily has gone out of her way to ensure we were shown great homes, of which one we fell in love with and purchased. She not only assisted us long distance (we were moving from another state) she also helped us after the sale. We are several months after the sale and needed her assistance, she was happy to stop by and provide guidance. Being new in town, we asked her recommendation of local people and businesses we needed. Everyone of her recommendations have turned out to be the best at what they do and provide quality service. Plumbing, electrical and handyman especially! The previous owner left a lot of items that were garbage and a lot of garbage in the shed. We repeatedly requested through the previous owner's relator for the items to be removed. After a couple of months, Emily took it upon herself and found someone to come and clean up everything! She cares about her clients, we were very grateful. She cares about people, providing quality service with professional and accurate results. You can count on her word. The entire office is like the cherry on top - a great team! Everyone we have spoken with has mentioned what a great person she is and how much they respect her. We are among those who are grateful to know her. Thank you Emily!
Emily Volk is one of the best realtors I have dealt with in my 45 years of buying and selling homes for our family